Tampa, Florida, August 9, 2012, TruMedia Technologies Inc., a leading provider of marketing optimization and audience measurement solutions for the retail chain and out-of-home display markets, announced the introduction of its Remote Device Manager. This new enhancement enables remote management, monitoring and configuration of the devices and software, thus improved control over the systems installed.
The Remote Device Manager will enable reduced costs of installation, service provisioning, maintenance, trouble-shooting and customer care because the solution largely eliminates the need for on-site human involvement in these processes and most of this can be done remotely.
TruMedia’s CEO commented: “With fewer customer calls, the overall service experience becomes more positive, leading to happier customers and an overall favorable service experience. Also, the solution enables faster deployment of our products and solutions as well as a quicker response to needed changes in the software, thus reduces operational expenses and increases profits for the service”.
“This is only one of several enhancements that we are currently developing and releasing in order to improve our partners’ and customers’ overall experience”.
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